Experiencing issues with the brush roll on your Bissell ProHeat 2X Revolution Pet Pro not spinning? This is a common problem that can often be resolved with simple troubleshooting steps. Regular maintenance is key to keeping your carpet cleaner running efficiently and ensuring optimal cleaning performance. This guide will walk you through how to diagnose and fix brush roll issues on your Bissell Revolution Pet Pro.
General Maintenance: Your First Step to Fixing Brush Roll Problems
Often, brush roll problems are caused by simple clogs or obstructions. Routinely cleaning the nozzle and brush roll cover of your Bissell Revolution Pet Pro can prevent issues and improve overall cleaning. Let’s start with basic maintenance.
- Remove and Clean the Nozzle & Brush Roll Cover
- Power OFF and Unplug: Always begin by turning off and unplugging your Bissell Revolution Pet Pro for safety.
- Locate Model Number: Find your model number for nozzle type identification. It’s usually located between the wheels on the back of the foot of your Bissell Revolution Pet Pro.
- Identify Your Nozzle Type: Determine if your model starts with a ‘1’ or ‘2’ (separate nozzle and cover) or a ‘3’ (combined nozzle and cover).
| Model Series 1 or 2 | Model Series 3 |
|---|---|
| – Separate Nozzle & Cover: Pull up on the nozzle release latch to detach the nozzle from your Bissell Revolution Pet Pro. |
- Press the brush cover release buttons and lift to remove the brush roll cover.
| – Combined Nozzle & Cover: Press the release buttons located on the nozzle assembly.
- Remove the combined nozzle and brush cover assembly from your Bissell Revolution Pet Pro.
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- Check and Remove Belt by the Wheel
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Recline the Machine: Press the recline pedal and gently lay your Bissell Revolution Pet Pro flat on its back to access the belt area.
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Remove Belt Access Door: Use a flathead screwdriver to gently pry open the belt access door. Insert the screwdriver into the slots at the back and front of the door and lift to remove it.
- Remove Wheel by Belt: Turn the machine onto its side. Use a Phillips-head screwdriver to remove the screw located just underneath the wheel closest to the belt. Slide the wheel down to remove it.
- Lay the machine back down. Use the Phillips-head screwdriver to remove the screw on the brush roll end cap.
- Inspect the Gear Belt: Check if the gear belt is broken. If it is, you will need to order a replacement belt from Bissell Parts & Accessories.
- Remove the Brush Rolls
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Detach the Belt: Remove the belt from the end of the brush roll.
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Remove Brush Rolls: Carefully remove the brush rolls from the metal posts. Important: Be careful not to lose the washers located on the ends of the brush rolls.
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Inspect for Damage: Check the brush rolls for any wear or damage. Order new parts if needed from Bissell Parts & Supplies.
- Reinstall Brush Rolls and Belt
- Reinstall Brush Rolls: Push each brush roll back onto its metal post until the post is fully through. Ensure the brush roll bristles are aligned in a ‘V’ pattern.
- Align and Test Rotation: Align the brush rolls with the belt at the other end. Hold one brush roll end and twist it; the other brush roll should rotate in tandem. Make sure the washers are correctly placed.
- Reassemble End Cap and Belt: Reattach the belt and end cap, securing them with the screws you removed earlier.
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Reinstall Flat Belt: Rotate the machine back onto its side. Feed the new flat belt through the opening so it wraps around the red pulley.
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Keep the belt wrapped around the red pulley and adjust the machine back to the reclined position. Use your thumb to stretch the flat belt and wrap it around the metal axle.
- Re-secure Wheel, Belt Access Door, and Test
- Reinstall Wheel: Slide the wheel back up into its slot and secure it with the screw.
- Reattach Belt Access Door: Snap the belt access door back into place.
- Reinstall Nozzle and Brush Cover: Replace the brush cover and front nozzle, ensuring they are securely attached.
Testing Suction & Brush Roll Functionality
- Plug In and Power On: Plug your Bissell Revolution Pet Pro back into the power outlet and press the power button.
- Check Brush Roll: Observe if the brush roll is now spinning. Also, test for suction to ensure everything is working correctly.
Did This Resolve Your Brush Roll Issue?
If Yes: Great! We’re glad these troubleshooting steps helped you get your Bissell Revolution Pet Pro back in working order. You can now continue cleaning! If you need further assistance, explore the related articles below or visit support.bissell.com.
If No: We apologize that these steps haven’t fixed the issue. But don’t worry, we’re here to help further. Click below to get advanced support for your specific Bissell Revolution Pet Pro model and issue.
