Figo pet insurance provides various coverage options to safeguard your furry friends, and on PETS.EDU.VN, we understand the importance of making informed decisions. Discover how much Figo pet insurance costs, what it covers, and whether it’s the right choice for your pet’s needs, offering peace of mind through various plans, pricing and coverage details to help you navigate the world of pet insurance and find the best fit for your budget and your pet’s well-being. Explore the benefits and costs to safeguard your pet’s health.
1. Understanding Figo Pet Insurance
Figo has earned a solid reputation as a pet insurance provider with flexible reimbursement options. Available nationwide for dogs and cats, Figo excels in cost, plan options, customization, waiting periods, and eligible age categories. Figo offers accident and illness plans and custom plan options so you can tailor the annual coverage limit, deductible, and reimbursement rate to fit your pet’s specific requirements.
1.1. Key Features of Figo Pet Insurance
Here’s a rundown of what makes Figo stand out:
- Monthly Cost: Typically ranges from $20–$64
- Reimbursement Rates: Offers 70%, 80%, 90%, or 100%
- Deductibles: Vary from $100–$1,500 per year
- Annual Limits: Can range from $5,000–unlimited
Figo covers a broad range of treatments and services, including:
- Accident and Illness coverage
- Preventative Care options
- Add-ons like Optional Wellness Packages
- Coverage for broken bones, cancer, diagnostics, emergency care, and general sickness.
- Coverage for bloodwork, dental cleaning, fecal or internal parasite tests.
1.2. Pros and Cons of Figo Pet Insurance
To give you a balanced view, here’s a quick look at the advantages and disadvantages of choosing Figo:
Pros
- No upper age limit for enrollment.
- Offers up to a 100% reimbursement rate on certain plans.
- Has a one-day waiting period for accident coverage.
- Provides a mobile app for easy claims filing and policy management.
Cons
- Premiums may increase as your pet ages.
- Deductible options can depend on your pet’s age.
- Standard policies do not cover spay and neuter procedures.
2. How Figo Scores in Pet Insurance Ratings
Figo generally receives high marks for affordability, coverage, and plan customization. However, its customer reviews can be mixed.
- Cost and Discounts: Figo stands out due to its affordable quotes and various discount opportunities.
- Coverage: Known for its comprehensive accident and illness coverage, along with wellness package options for both dogs and cats.
- Covered Treatments: Figo policies cover congenital and hereditary conditions, cancer, diagnostics, and prescription meds.
- Customer Experience: Provides a 30-day money-back guarantee, a user-friendly mobile app, direct deposit for claims, and access to a vet chat and telehealth line.
- Industry Standing: While it holds a B rating with the Better Business Bureau (BBB), it boasts a higher rating on Trustpilot.
- Availability: Figo is available in all 50 U.S. states, with no age limit for coverage and no breed restrictions.
3. Figo’s Plans and Pricing Details
Figo provides a customizable plan option that allows you to tailor your annual coverage limit, deductible, and reimbursement rate to suit your pet’s unique requirements. The cost of Figo pet insurance depends on various factors, including your pet’s age, breed, size, and health history. The level of coverage you choose also plays a significant role in determining the price.
3.1. Understanding the Costs
According to recent data, the average monthly cost of a Figo pet insurance plan is around $22. This figure is notably lower than the average cost of pet insurance across all U.S. states, which hovers around $49 per month. Let’s take a closer look at the costs associated with Figo’s three standard accident and illness plans:
| Plan | Average Cost | Summary |
|---|---|---|
| Higher Coverage | $50 | Covers 90% of approved vet medical costs with no annual coverage cap and a $1,000 deductible, providing comprehensive protection. |
| Popular | $33 | Covers 70% of approved vet medical costs for up to $10,000 per year with a $750 deductible, offering a balance between cost and coverage. |
| Value Plus | $19 | Covers 70% of approved vet medical costs up to $10,000 per year with a $1,000 deductible, designed for pet owners seeking budget-friendly options. |
3.2. Additional Wellness Plans and Add-Ons
Figo also offers wellness plans and additional add-ons that can further customize your coverage. These options will affect your monthly premium:
- Wellness Basic: Adds approximately $10 per month to your base premium.
- Wellness Plus: A more comprehensive wellness plan, adding about $17 per month.
- Vet Exam Fees Coverage: This add-on covers veterinary exam fees at an additional cost of around $7 per month.
For context, the average monthly cost for a Figo policy is roughly $27 for dogs and $15 for cats. In comparison, the average cost of pet insurance across all U.S. states is $66 per month for dogs and $32 for cats.
3.3. What Does Figo Cover?
Figo pet insurance offers accident and illness plans, and you can add wellness and vet exam fee coverage as optional add-ons. The basic plans do not include accident-only coverage.
3.3.1. Accident and Illness Plan Details
Figo offers three levels of accident and illness coverage:
- Popular plan: Covers 70% of approved costs up to $10,000 after a $250 deductible.
- Higher Coverage plan: Covers 90% of approved costs with no coverage limit after a $500 deductible.
- Value Plus plan: Covers 70% of approved costs up to $10,000 after a $500 deductible.
All of Figo’s plans cover a range of treatments and services, including diagnostic testing, surgeries, hospitalization, prescription medications, emergency care, prosthetics, and rehabilitation. One of the standout features of Figo is that it covers alternative therapies like acupuncture, chiropractic care, and magnetic therapy.
Figo’s policies cover vet bills related to:
- Injuries (bone fractures, toxic ingestions, bite wounds).
- Illnesses (cancer, infections, diabetes).
- Chronic conditions (allergies, arthritis, seizures).
- Hereditary and congenital conditions (diabetes, heart disease).
- Orthopedic conditions (torn cruciate ligament, hip dysplasia).
3.3.2. Optional Wellness Coverage
Figo’s wellness coverage is an add-on to accident and illness plans, providing a set amount per year for routine services. Here’s a breakdown of the treatment coverage under Wellness Basic and Wellness Plus plans:
| Treatment | Wellness Basic | Wellness Plus |
|---|---|---|
| Wellness exams | $20 | $40 |
| Vaccines | $30 | $50 |
| Spay, neuter, teeth cleaning | $40 | $75 |
| Tests | $20 | $45 |
| Microchip, health certificate | $15 | $30 |
| Deworming | $10 | $10 |
3.3.3. Optional Vet Exam Fee Coverage
Vet exam fee coverage is another optional add-on that covers veterinary exam fees for the diagnosis and treatment of accidents and illnesses. It also includes coverage for prescription food when treating an illness, up to $250 per policy term.
4. Customizing Your Coverage Levels
One of Figo’s standout features is its customizable coverage options, allowing you to tailor your policy to your pet’s specific needs and your budget. You have the flexibility to adjust your deductible, reimbursement rate, and annual limit.
4.1. Deductible Options
Your policy’s deductible is the amount you pay out-of-pocket before your pet insurance coverage kicks in. Figo offers several deductible options:
- $100
- $250
- $500
- $750
- $1,000
- $1,500
Keep in mind that the available deductible amounts may fluctuate based on your pet’s age:
- Pets 5 years and younger: $100, $250, $500, or $750
- Pets between 6 and 9 years: $250, $500, $750, or $1,000
- Pets 10 years and older: $500, $750, $1,000, or $1,500
4.2. Reimbursement Rates
Figo provides multiple reimbursement rate options to align with your financial preferences:
- 70%
- 80%
- 90%
- 100%
However, the 100% reimbursement rate is available only for plans with a $500 or higher deductible and is not offered for unlimited annual coverage plans.
4.3. Annual Limit Options
Figo allows you to choose from various annual coverage limits to ensure your pet has the necessary protection while staying within your budget:
- $5,000
- $10,000
- Unlimited
5. Policy Sign-Up, Claims Filing, and Payout
Getting started with Figo is designed to be a straightforward process, thanks to its easy-to-navigate website and purchasing portal. To initiate the process, you typically need to provide basic information about your pet, including their age, breed, and health history, as well as your ZIP code and email address.
5.1. Easy Sign-Up Process
When obtaining a quote, Figo clearly explains what each plan covers, the rules surrounding coverage changes, deductible options, coinsurance, and waiting periods. The company also provides sample policies for review.
5.2. Filing a Claim with the Mobile App
If you need to file a claim, Figo offers a mobile app called “Pet Cloud.” This app simplifies the claims process, allowing you to submit and track claims easily. It also provides access to 24/7 live veterinary assistance. To file a claim, you will typically need to answer several questions and upload a copy of your paid invoice.
Before filing a claim, ensure your pet’s medical records have been uploaded to Pet Cloud or sent by your veterinarian to Figo’s support email.
6. Understanding Waiting Periods and Age Restrictions
Like most pet insurance providers, Figo enforces a waiting period before your coverage becomes effective. This means that you’ll need to wait a certain amount of time after purchasing your policy before you can file a claim.
6.1. Waiting Periods
Figo’s waiting periods include:
- One-day waiting period for accidents related to injuries.
- 14-day waiting period for illnesses.
- Six-month waiting period for orthopedic conditions.
However, Figo recently introduced an orthopedic conditions waiver that can eliminate the waiting period within the first 30 days of your policy.
6.2. Age Restrictions
To qualify for coverage with Figo, your cat or dog must be at least 8 weeks old. However, there is no upper age limit, meaning you can insure senior dogs and cats through a Figo plan. Figo suggests that owners of dogs 8 years and older and cats 10 years or older should follow veterinarian advice regarding senior wellness testing, although they do not fully explain how it may affect claims.
7. What Do Customers Say About Figo?
Customer reviews are a valuable resource when evaluating a pet insurance provider’s customer service. Platforms like the Better Business Bureau (BBB) and Trustpilot provide insights into customer experiences.
7.1. Customer Ratings
- Better Business Bureau (BBB): Figo holds a 1 out of 5-star rating.
- Google: Figo holds a 3.2 out of 5-star rating.
- Trustpilot: Figo holds a 4 out of 5-star rating.
While some customers express satisfaction with the ease of submitting claims and receiving reimbursements, others have reported difficulties with claim denials and submitting the necessary paperwork.
7.2. Common Praises
- Easy to Submit Vet Expenses: Many customers praise Figo for making it simple to submit their vet expenses and get reimbursed quickly.
- Quick Reimbursements: Some policyholders note the speed at which they receive reimbursements, making managing pet care costs more manageable.
7.3. Frequent Complaints
- Claim Denials: Several customers have reported issues with claims being denied, leading to frustration and appeals.
- Difficulty Submitting Claims: Some customers experience challenges when trying to submit claims, citing confusing processes or technical issues.
8. Comparing Figo with Other Pet Insurance Providers
When evaluating pet insurance options, it’s essential to consider how Figo stacks up against other leading providers in the market. This comparison will help you determine whether Figo’s coverage, cost, and customer service align with your specific needs and preferences.
8.1. Figo vs. Lemonade
Figo provides more coverage options than Lemonade. However, Lemonade is generally cheaper for both dogs and cats.
| Feature | Figo | Lemonade |
|---|---|---|
| Reimbursements | 70%, 80%, 90% or 100% | 70%, 80% or 90% |
| Deductibles | $100–$1,500 per year | $100–$500 per year |
| Annual limits | $5,000–unlimited | $5,000–$100,000 |
| Average cost for dogs | $27 per month | $52 per month |
| Average cost for cats | $15 per month | $29 per month |
8.2. Figo vs. Spot
Figo has an edge over Spot due to its reimbursement rates, deductibles, and overall cost. Spot has more annual limit options, matching Figo’s unlimited offering, and also offers an accident-only plan.
| Feature | Figo | Spot |
|---|---|---|
| Reimbursements | 70%, 80%, 90% or 100% | 70%, 80% or 90% |
| Deductibles | $100–$1,500 per year | $100–$1,000 per year |
| Annual limits | $5,000–unlimited | $2,500–unlimited |
| Average cost for dogs | $27 per month | $68 per month |
| Average cost for cats | $15 per month | $30 per month |
9. Frequently Asked Questions (FAQ) About Figo
Q1: Does Figo Have Waiting Periods?
Like most pet insurance providers, Figo has waiting periods before coverage takes effect. These include a one-day waiting period for accidents, 14 days for illnesses, and six months for orthopedic conditions. They also offer an orthopedic conditions waiver.
Q2: How Can I Contact Figo Customer Service?
You can reach Figo’s customer service by phone, text, fax, or email. Operating hours, closures, and holiday hours are also listed on their website.
Q3: Are There Age Restrictions for Figo Pet Insurance?
Yes, Figo requires your cat or dog to be at least 8 weeks old. There is no upper age limit, but for older pets, Figo suggests following veterinarian advice regarding senior wellness testing.
Q4: What Is the Average Cost of a Figo Pet Insurance Plan?
The average cost is $39 per month, ranging from $20 to $64, but this varies based on your pet’s age, breed, size, and chosen coverage level.
10. Conclusion: Is Figo Pet Insurance Right for You?
Deciding whether Figo pet insurance is the right choice for you depends on your pet’s specific needs, your budget, and your preferences for coverage options.
Consider Figo if:
- You want customizable plans.
- You need a flexible reimbursement rate.
- You want coverage for alternative therapies.
Weigh other options if:
- You prefer lower premiums and are willing to accept limited coverage.
- You prioritize customer service ratings over other factors.
- Your pet is older, and you’re concerned about premium increases.
At PETS.EDU.VN, we’re committed to providing you with accurate and actionable information to help you make the best decisions for your furry friends. Remember to evaluate your pet’s unique requirements and compare various pet insurance providers to find the perfect fit.
Need more information or want to explore additional options? Visit PETS.EDU.VN for comprehensive guides, reviews, and resources to help you navigate pet ownership with confidence.
Address: 789 Paw Lane, Petville, CA 91234, United States.
Whatsapp: +1 555-987-6543.
Website: pets.edu.vn
By making an informed choice, you’re ensuring a happier, healthier future for your beloved pets.
