Planning a trip to Mohegan Sun and wondering if you can bring your furry friend along? Understanding the pet policies of your chosen accommodation is crucial for a smooth and enjoyable travel experience. As a comprehensive entertainment destination, Mohegan Sun offers a variety of amenities and services, but it’s essential to know their stance on pets, especially if you’re traveling with animals. Let’s delve into Mohegan Sun’s pet policy to clarify whether your pet can join your stay.
Mohegan Sun, while known for its luxurious accommodations and vibrant casino, currently does not allow pets in their hotel and casino. This policy is in place to ensure the comfort and safety of all guests. However, Mohegan Sun recognizes the importance of service animals and makes accommodations for them.
Service Animal Policy at Mohegan Sun
Mohegan Sun welcomes service animals that are individually trained to do work or perform tasks for people with disabilities. Here are key points to understand regarding their service animal policy:
- Service animals are permitted: Consistent with the Americans with Disabilities Act (ADA), Mohegan Sun allows service animals in all public areas of the hotel and casino.
- Not considered pets: Service animals are not classified as pets under Mohegan Sun’s policy, and therefore are exempt from the general pet restrictions.
- Responsibility of the handler: Guests with service animals are responsible for the care and supervision of their animals at all times. This includes ensuring the animal is well-behaved and does not pose a direct threat to the health or safety of others.
- Inquiry may be limited: Mohegan Sun staff may ask only two questions to determine if an animal is a service animal: (1) is the animal required because of a disability? and (2) what work or task has the animal been trained to perform? They cannot ask about the person’s disability or require medical documentation.
- Removal of service animal: In rare cases, a service animal may be asked to be removed if it is out of control and the handler does not take effective action to control it, or if the animal is not housebroken.
What are your options if you are traveling with a pet?
While Mohegan Sun itself isn’t pet-friendly for regular pets, they understand that guests traveling with animals may need assistance. Here are some alternatives and resources provided by Mohegan Sun:
- Nearby Kennel Arrangements: Mohegan Sun’s Concierge service is available to help guests find nearby kennel facilities. This allows you to ensure your pet is cared for in a safe environment while you enjoy the amenities of Mohegan Sun. You can contact the Concierge at 860.862.1230 for assistance in locating and arranging kennel services.
- Pet-Friendly Hotels in the Area: If staying with your pet is a priority, the Concierge can also assist in finding pet-friendly hotels in the surrounding area of Uncasville, CT. This allows you to stay in accommodations that welcome pets and still easily access Mohegan Sun and its attractions.
General Hotel Policies at Mohegan Sun (Related to Guest Comfort)
While focusing on pet policies, it’s helpful to understand other general hotel policies at Mohegan Sun to ensure a comfortable stay. These policies contribute to the overall guest experience and might be relevant to your travel planning:
- Guest Room Capacity: Each guest room at Mohegan Sun has a maximum occupancy of four people. This is important to consider when booking rooms for families or groups.
- Room Amenities: Standard guest rooms are spacious, starting at 364 square feet, and offer options for two queen beds or a king bed upon request. Suites offer a king bed and a full-size sofa bed, providing more space and sleeping arrangements.
- In-room Facilities: All guest rooms are equipped with essential amenities for convenience including:
- High-speed internet access and free email access.
- Irons and full-size ironing boards.
- Hairdryers.
- In-room safes and electronic security entry systems.
- No Kitchen Facilities: Guest rooms do not include kitchen facilities.
- Check-in and Check-out Times:
- Check-in: Monday – Saturday at 4:00 pm, and Sunday at 5:00 pm.
- Check-out: 11:00 am every day.
- Payment and Reservation Policies:
- Guests must be 21 years or older with a major credit card to reserve a room.
- A $100 per night deposit for incidentals is required at check-in, secured via credit card.
- Payment upon check-out can be made with cash, Momentum Dollars, or Choice Credits (if a deposit has been secured).
- Room tax is 15%.
- Cancellation Policy: To avoid a penalty of the first night’s room and tax, cancellations must be made by midnight two days prior to the reservation date. Same-day reservations cannot be canceled without penalty.
Alt text: Luxurious Earth Tower King Room at Mohegan Sun Hotel showcasing spacious layout and modern décor.
Additional Services for Guest Convenience:
Mohegan Sun aims to provide a seamless and comfortable experience with various services:
- Valet Parking: Complimentary valet parking is available (recommended gratuity is $5).
- Dry Cleaning and Laundry Service: Same-day dry cleaning and laundry services are available for guest convenience.
- Turndown Service: Turndown service is available upon request to enhance guest comfort in the evenings.
- Handicapped Facilities: Handicapped rooms are available upon request to accommodate guests with disabilities.
- Pool Access: Hotel and Mandara Spa guests have access to two pools at Mohegan Sun.
In Conclusion
While Mohegan Sun is not pet-friendly in the traditional sense, meaning pets are not allowed in the hotel or casino, they do accommodate service animals and offer resources to assist guests traveling with pets. If you require accommodation for a service animal, Mohegan Sun will gladly welcome them. For those traveling with pets, utilizing the Concierge service to explore nearby kennels or pet-friendly hotels is highly recommended. By understanding these policies and available resources, you can plan your visit to Mohegan Sun effectively, ensuring both your comfort and the well-being of your animal companion.
For any further clarification or specific concerns regarding service animals or pet accommodations, it is always best to contact Mohegan Sun’s Concierge directly at 860.862.1230. They are equipped to provide the most accurate and up-to-date information and assistance.
