Topgolf is a popular entertainment venue where friends and family can gather to enjoy friendly competition, food, and drinks. For pet owners planning a visit, a common question arises: “Are pets allowed at Topgolf?” Knowing the pet policy beforehand ensures a smooth and enjoyable experience for everyone. This article will delve into Topgolf’s pet policy, clarifying what you need to know about bringing your furry friends along.
Generally, Topgolf’s official policy does not permit pets at their venues. This rule is in place for a variety of reasons, primarily focusing on the comfort and safety of all guests, as well as maintaining hygiene standards within their dining and entertainment areas. While this might be disappointing for pet lovers hoping to include their companions in their Topgolf outing, understanding the specifics can help you plan accordingly.
However, there is an important exception to this rule: service animals are welcome at Topgolf. Under the Americans with Disabilities Act (ADA), service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. These tasks can be diverse, ranging from guiding individuals with impaired vision to alerting individuals to seizures.
When it comes to service animals at Topgolf, it’s crucial to understand the guidelines:
- Service Animals Only: Topgolf’s pet policy strictly differentiates between service animals and emotional support animals or pets. Only dogs that meet the ADA definition of a service animal are permitted.
- Proper Leash or Harness: Service animals must be on a leash or harness at all times, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In such cases, the individual must maintain control of the animal through voice, signals, or other effective means.
- Under Control: The service animal must be under the control of its handler. This means the animal should not be disruptive to other guests or pose a direct threat.
- Responsibility of Handler: The handler is responsible for the care and supervision of their service animal. This includes ensuring the animal is well-behaved and cleaning up after it.
- Inquiries Permitted, Not Required Documentation: Topgolf staff may ask if the dog is a service animal required because of a disability and what work or task the dog has been trained to perform. However, they are not allowed to ask about the person’s disability or require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal.
An accessible golf cart on the Lost Canyon Cave & Nature Trail, highlighting accessibility considerations relevant to service animal handlers at entertainment venues.
It’s important to note the distinction between service animals and emotional support animals (ESAs). While ESAs can provide therapeutic benefits, they are not trained to perform specific tasks for individuals with disabilities in the same way that service animals are. Emotional support animals are not covered under the ADA and are therefore not permitted at Topgolf under the service animal exception. The same applies to pets intended for companionship; they do not fall under the service animal category and are not allowed.
If you are planning a visit to Topgolf and rely on a service animal, it is always a good practice to inform Topgolf staff in advance. This allows them to prepare for your arrival and ensure that any necessary accommodations are in place for you and your service animal to have a comfortable and enjoyable visit. You can contact the specific Topgolf venue you plan to visit directly to discuss any specific concerns or needs.
For pet owners who wish to visit Topgolf but cannot bring their pets, consider exploring pet-friendly activities in the surrounding area before or after your visit to Topgolf. Many cities offer dog parks, walking trails, and pet-friendly patios at restaurants where you can spend quality time with your furry friends.
In conclusion, while Topgolf generally does not allow pets, they wholeheartedly welcome service animals as defined by the ADA. Understanding this policy ensures that you can plan your visit appropriately, respecting both Topgolf’s rules and the needs of all guests. Always prioritize checking with your specific Topgolf location for the most up-to-date and detailed information regarding their pet policy to guarantee a seamless experience.
