For families seeking entrepreneurial opportunities, Pet Supplies Plus offers a proven franchise model, and the story of Mike and Rachel Zavasky, owners of Pet Supplies Plus Erie Pa, perfectly illustrates this. This father-daughter team has not only embraced the Pet Supplies Plus family business ethos but has also expanded their footprint, demonstrating the potential for growth and community impact within the pet supplies industry.
Mike Zavasky, previously a successful executive in the insurance industry, sought a new chapter that involved business ownership and family collaboration. His vision led him to Pet Supplies Plus, a decision that resonated deeply after visiting the corporate headquarters and experiencing the supportive team environment. “They are just so great,” Mike commented, drawing on his corporate background to recognize the strength of the Pet Supplies Plus structure. He specifically highlighted the invaluable role of the District Team Leader, a dedicated regional mentor provided to every Franchise Owner, in facilitating a smooth onboarding process. This robust support system is a key advantage for those looking to venture into the pet retail sector.
The appeal of Pet Supplies Plus extended beyond just corporate support. Mike was drawn to the brand’s enduring business model and the flexibility it offered in terms of operational involvement. “It’s a proven concept and a business that will last,” Mike stated, emphasizing the stability of the pet supplies market. “Plus, you don’t have to be an owner/operator, and there is a lot of momentum in this very large market segment,” he added, pointing to the lucrative potential within the pet industry. For aspiring business owners in Erie, PA, this model presents a compelling opportunity to tap into a thriving market with established brand recognition.
Rachel Zavasky plays a crucial role as the Director of Operations for their Pet Supplies Plus locations, including the store in Erie, PA. Her daily involvement is the heart of their operation, from assisting customers and supporting staff to managing essential administrative tasks like payroll and event planning. Rachel’s passion is most evident in her direct interactions within the store. “I enjoy engaging with the neighbors and team members,” Rachel shared. “It’s really great when we get to help neighbors with their pets’ allergies or issues. They are so happy and appreciative of the help.” This hands-on approach and commitment to customer service are vital for building a loyal customer base in Erie, PA, and fostering a community-focused pet store.
Community engagement is a cornerstone of the Zavasky’s Pet Supplies Plus Erie PA business strategy. Organizing events has proven to be a successful way to connect with local pet owners and support animal welfare. Partnering with Erie-area shelters and service organizations for events like adoption days and fundraisers not only benefits the community but also enhances the store’s visibility and reputation. Their innovative approach to community outreach, including supporting events like Paws in the Park, demonstrates their dedication to Erie’s pet community. These initiatives build strong local connections and reinforce Pet Supplies Plus Erie PA as more than just a pet store, but a community hub for pet lovers.
Mike and Rachel credit their success to a combination of factors, emphasizing neighbor engagement, strategic hiring, and leveraging the expertise provided by the Pet Supplies Plus corporate team. “They have proven their expertise and are always available to help improve business,” Mike acknowledged. “We welcome all their suggestions and have had success in implementing them.” This collaborative approach, combined with a focus on local Erie, PA customer needs, has been instrumental in their thriving Pet Supplies Plus franchise.
The Zavasky father-daughter team stands as a testament to the rewarding opportunities within the Pet Supplies Plus franchise network. Their commitment to community, combined with the robust support of the Pet Supplies Plus model, has created a thriving business in Erie, PA. For individuals interested in exploring franchise opportunities within the pet industry, particularly in areas like Erie, PA, the Zavasky’s story offers valuable insights into the potential for success and community impact with Pet Supplies Plus.
